Frequently Asked Questions
Our team consists of Certified Professional Resume Writers and Career Coaches who have had direct work experience as University Career Advisors, Recruiters, Educators, and Leaders from Fortune 500 companies! We incorporate the latest industry trends and best practices in your new job search documents and coaching sessions! Celebrating your life's work is half the process--the second half is getting you results in your evolving career! With our extreme passion for helping others, your success is our success!
Of course! We are a member of the Professional Association of Resume Writers & Career Coaches, but we exceed their high expectations by providing our team members with training specific to customer service and quality control to ensure we exceed your expectations! All of our Certified Professional Resume Writers and Career Coaches have had SEVERAL years’ experience excelling in their field and are ready to help you!
Directly! Once service is ordered, you will receive a “Welcome” e-mail from the CareerClimb Coach who will work with you! Our Coach will ask you additional or clarifying questions for your order via e-mail or a phone consultation. While we get to work creating drafts of your new documents or scheduling virtual Career Counseling sessions, your CareerClimb Coach will maintain direct communication with you throughout the entire process!
You can expect to receive your new draft(s) within 4-5 business days of the date you supply your CareerClimb Coach with the information necessary to create effective marketing documents. Should you require a faster turnaround (2 business days to receive a draft), an expedited service is available for an additional charge ($49). When ordering Career Counseling, we will reach out to schedule your sessions within 1 business day of placing your order!
Our most popular service is by far the full Resume Writing Service. By selecting this option, you will work one-on-one with a Certified Professional Resume Writer (CPRW) on our team. Your Resume Writer will communicate with you directly via phone or email (whichever you prefer) to gather the information he or she needs to create brand new job search documents using “tried and true” industry best practices. Writing optimized content that captures specific keywords and phrases is pivotal to scoring highly as a candidate in Applicant Tracking Systems (ATS). You also benefit from the helpful exercise of identifying your accomplishments to really draw out your skills and convey the value you will bring to the hiring company.
The Editing Service is helpful for those who feel their resume is ready to submit to hiring managers right now. It does not provide any content creation. We will review your existing resume and/or cover letter for grammar, punctuation, and spelling, and format it using one of our professionally-designed layouts. This service offers a 24-hour turnaround since it’s truly meant to “polish” your document and you can submit it quickly to your position of interest!
If you have a resume that you have been using but not gaining any job search traction, we will likely recommend the full Resume Writing Service to give you the extra edge you may need to present as the most qualified candidate!
Our competitive pricing has been determined based upon the level of experience and responsibility throughout one’s career. Typically, as a career evolves, responsibilities grow larger and salary is commensurate with a higher level of contribution. The package prices are based upon the complexity of the project and amount of content/history which will be reviewed and incorporated into a new document. We take into consideration the amount of time spent working with your Certified Professional Resume Writer throughout the scope of your project. We have created a pricing structure that reflects our writers’ expertise and time spent with each client.
For example, we could not possibly charge a recent graduate the same or similar pricing that an executive-level client would pay who has over 400 direct reports in his organization.
You can expect to receive an introductory email from your writer or Career Coach within 1 business day of placing your order. If you purchase the Rush Service (for a 2 business day turnaround), your writer will reach out to you ASAP to get started and gather any additional information that may be required.